Cancellation policy

Some items in our store may be offered to you as a subscription, or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

 
Subscriptions

When you purchase a subscription, you’ll receive repeat deliveries on a monthly basis, aligned with the date of your original order. Subscriptions require a minimum of two monthly cycles (two orders), after which you’re free to cancel at any time.

Your payment details are stored securely, and you’ll be charged for each delivery.

Our standard subscription renews automatically every month. If you decide you no longer want to continue, you can simply cancel it.

You can cancel or make changes to your subscription whenever you need to. Your order confirmation emails include links to your account, where you can manage your subscription directly.

See our returns policy for more details on returns and refunds.

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.